Let's make access to mental health professionals easier.
The customer.
Quebec-based company, Psyeasy provides the best psychological help (psychologist, sexologist, psychotherapist, counselor) while offering a service tailored to the personality, issues, and means of clients.
The issue.
In order to simplify the request for psychological help, Psyeasy offers consultations with professionals online via video conference. To do this, the company needed a platform that allows scheduling appointments and connecting with a professional while ensuring security and confidentiality for clients. That's why the company turned to Recursyve.
The solution.
We have developed a customized platform to address Psyeasy's issue, allowing them to offer their service efficiently and simply.
Client & professional portals.
The client portal allows for appointment scheduling, video conferencing with professionals, and payment method management. The professional portal provides an overview of client profiles, upcoming appointments, and revenue management. Additionally, professionals can access the link to connect to their video conference appointments. During sessions with clients, they can take notes directly on the platform while seeing their client, and then save them in the client's profile.
Questionnaire.
In order to find a professional suitable for the client, the latter can fill out a short questionnaire on the platform to discuss their needs. Once completed, three professionals will be suggested to them and they can then schedule an appointment with the chosen one.
Appointment scheduling.
Quick and hassle-free, customers can schedule an appointment directly on the platform in just a few minutes. A list of professionals according to their field of expertise is provided, and the client can choose the professional of their choice based on their needs. Subsequently, the client can directly see the availability of the professional through a calendar and then select the date of their appointment.
Online consultation.
Through the client portal, the list of upcoming appointments is available, and the client can also find the link to connect to the video conference with their professional. Easy to use, they can access it from their kitchen, bedroom, or any place where they feel comfortable.
The results.
An idea in mind?
Let’s chat!