Maximize member engagement.
Mobile application, Web application
The customer.
For over 125 years, Local 144 has brought together almost all pipefitters and pipe welders in the regions it represents. It is unique because it is a local section affiliated with the United Association (UA) which represents around 360,000 workers in the pipefitting and plumbing industry in Canada and the United States. This affiliation allows its members to access unionized construction sites located outside of Quebec.
The issue.
Local 144 was facing a major challenge related to recording the working hours of its members. Traditionally, these hours were manually recorded in paper agendas, a method that has proven to be ineffective and outdated in the current context. This practice led to issues of accuracy, tracking, and data accessibility, complicating the management of work schedules for both workers and union officials.
The solution.
To address this issue, we have developed an innovative mobile application. This application allows union members to digitally record their working hours directly from their smartphones. This modernization goes beyond time management; the application also provides easy access to a list of union resources, notifications about upcoming events, and important documents such as collective agreements. This initiative represents a significant step forward for the union in terms of communication and operational efficiency.
Tracking of worked hours.
The time entry feature in the application is an intuitive and efficient digital solution for recording work hours. Members can easily log in and enter their hours worked, specifying details such as regular hours, overtime, or night hours. This method allows for quick submission of hours while maintaining a detailed history. The benefits are numerous: increased accuracy in recording hours, significant time savings for users, improved accessibility for entering and reviewing hours anytime and anywhere, enhanced transparency and accountability for members and managers, and finally, a significant simplification in time management. This feature represents a considerable advancement, optimizing time management and enhancing operational efficiency for the union and its members.
List of events.
The events module is designed to maximize member engagement by providing them with easy and immediate access to information about upcoming activities. Users can view an events calendar, sign up for activities, and receive personalized notifications to never miss an important event. Each listed event includes details such as the date, time, location, and a description, allowing members to plan their participation effectively. This module promotes an active and informed community, strengthening communication and interaction within the organization.
Directory of representatives.
The directory feature of representatives is designed to facilitate direct and effective communication between members and their union or association representatives. This directory provides instant access to an organized list of contacts, including names, roles, areas of responsibility, and contact information of the representatives. Users can search for representatives by name, sector, or specialization, making it easy to find the right contact for specific questions or support. This directory is a valuable tool for strengthening the relationship between members and their representatives, ensuring that each member has the necessary support and easy access to assistance.
List of documents.
The document list feature provides members with centralized and secure access to a variety of important documents. This may include collective agreements, internal policies, training manuals, newsletters, and more. Additionally, this feature allows for downloading and viewing directly from the application, offering maximum flexibility for accessing and disseminating critical information. This centralization of document resources is essential for keeping members informed, supporting their professional development, and ensuring consistency in communication and practices within the organization.
Job application.
The job request feature is designed to support members in search of job opportunities by allowing them to register on a bulletin board. Once registered, members are automatically added to a list to receive real-time alerts as soon as new job offers matching their profile and preferences are available. This feature facilitates connecting members with potential employers, ensuring that job opportunities are not missed.
Event management.
The application's administrative event management functionality provides administrators with a comprehensive platform for orchestrating and broadcasting member events. This interface enables essential information about each event, such as date, time, location and detailed description, to be entered and updated. Administrators can also use this area to send personalized notifications to members, informing them of new events and important updates. Although direct participant management is not a feature offered, this tool focuses on facilitating communication and promoting events, ensuring that members are well informed and encouraged to participate in activities proposed by the organization. This approach simplifies the organization and dissemination of events, improving member engagement through clear and accessible information.
Directory management.
The administrative directory management feature of the application provides administrators with a powerful tool to create, manage, and update the directory of representatives. This intuitive user interface allows for adding new entries, editing existing information such as contact details, roles, and areas of expertise, as well as deleting outdated profiles. This tool centralizes the management of contact data, ensuring that the directory is always up-to-date and accurate, which is essential for maintaining smooth and effective communication within the organization.
Document management.
Document management is the administrative counterpart of the document module accessible to members through the application. This functionality provides administrators with a robust platform to upload, organize, and make key documents available such as collective agreements, training manuals, internal policies, and newsletters. This interface also allows tracking document usage, providing insights on the most accessed documents or those requiring an update. In essence, document management in the back office facilitates transparent communication and ensures that all members have access to the necessary resources and information.
User management.
User management is a key feature that allows administrators to effectively control access to the application and manage member profiles. This interface gives them the ability to create new user accounts, modify existing information, and deactivate or delete inactive or non-compliant accounts. This centralized user management ensures the security of the application, maintains data integrity, and facilitates a personalized and secure experience for each member, thereby enhancing overall community management.
The results.
Optimization of communications
Improving member engagement
Effective resource management
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